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Store Policy

Customer Care

Shopping for skincare products can be difficult sometimes. Please feel free to set up a consultation with Kia to assist in the buying process or read our Skin Types Blog to find out more about your skin. Samples can be purchased to give you an idea of how the product will work for you, please see sample sizes listed in the product categories. 

Privacy & Safety

Your privacy is our priority! We collect the information that your provide directly to us when you place an order, subscribe to our newsletter, or establish an account. The type of personal data that may be collected directly from you includes:

    • Contact information, such as your name, email address, mailing address, and phone number;

    • Account information, such as your username and password;

    • Billing information, such as credit card details, billing address, and shipping address;

    • Optional information you may choose to provide, such as your age group, date of birth, gender, social handles, your location, product or cosmetics usage and concerns, personal characteristics and other information such as answers to our “skin quiz” or other surveys; and

    • Any other information you choose to provide.

We do not sell any of your information to any other advertising company. Any email communication that you receive regarding Mahogany Stone will only be concerning your order or if you subscribe to our newsletter. 

Wholesale Inquiries

Please contact us via email at for any wholesale inquiries. 


  • Credit / Debit Cards

  • PayPal

  • In person pick-up at Mahogany Stone Skin Studio

Shipping & ReTURNS


We are dedicated to getting your products to you as soon as possible. Please allow 1-5 business days for processing of orders and then another 1-3 days for shipping to give enough time for your order to be delivered to your home. Orders will only be shipped Monday - Friday, excluding holidays. Shipping is a flat rate of $10 on all orders under $75 and free for all orders over $75 for orders being delivered in the United States. Tracking will be included for all orders and can be retrieved in the Shipping Email Confirmation. 

In the unfortunate event that we are out of stock of an item that you have purchased, you will be contacted immediately to discuss the available options for that item and the rest of your order. In the rare event that you have not received an order confirmation or shipping email within 8 business days from your order date, please reach out to us immediately by phone at 214-744-3455 or via email at

International shipping is not available at this current time. 

Return & Exchange Policy

Unfortunately, returns are not permitted at Mahogany Stone. We want you to have the best experience shopping with us so exchanges may be permitted depending on the circumstance. Please contact us for more information on possible exchanges. 

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